Contact Rüya & Co

Once your order goes through, you'll get a confirmation email with your order number and a summary of what you've ordered. It usually arrives within a few minutes.

If you can't see it, check your junk or spam folder and make sure the email address you used at checkout is right. Still nothing after 30 minutes or so? Message us with your name and what you ordered and we'll sort it out.

Possibly, but you'll need to be quick. Contact us as soon as possible with your order number and the correct address, and we'll do our best to update it before your order is packed and sent.

Once an order has been dispatched, we're not able to change the address, so the sooner you get in touch, the better.

Yes, we do! We currently ship to most of Europe, the US, Canada, Australia, and a few countries in Asia.

We don't deliver everywhere just yet, so if you're not sure we cover your country, add your address at checkout and you'll see the available shipping options. If your country isn't listed, get in touch and let us know where you are.

UK: 2-3 working days as standard, with next day delivery available at checkout.

Europe: 5-8 working days.

Everywhere else: up to 10 days.

For international orders, delivery times can vary depending on customs clearance, so it might take a little longer if your parcel is held up.